After sales service

In addition to the reliability of its products, Elan Cité is famous for the reactivity of its organization:

In 2014/2015, 94% of applications were processed instantly or within the day.

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2 YEARS Warranty

All Elan Cité products are guaranteed 24 months on parts. Service for repair abroad  is provided by our local resellers.

  • Radar speed signs,
  • Information displays,
  • Passenger information displays
installation

Installation

To allow you to generate savings, Elan Cité products have been specially designed to facilitate the installation and mounting by your own technical services.

However, Elan Cité and our local resellers can offer support for the installation when necessary and additional services to local authorities with a turnkey solution :                                                                                        

  • Concrete block,
  • Trench works,
  • Supply of poles,
  • Mounting,
  • Commissioning,
  • Software installation.
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Use help

Our technical team specialized by product range is available for:

  • Training,
  • Installation support,
  • Support for the use of devices and software.

Software update

To ensure you benefit from the newest functionalities and enhancements of our software, Elan Cité offers unlimited free download of software updates.

Maintenance

During and after the guarantee period, you can benefit from comprehensive service contracts including:

  • Part and labor repair
  • Automatic supervision by GPRS
  • Automatic updating of embedded software so you can benefit from the latest innovations in terms of functionality.
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Acerca de Élan Cité

Fabricante francés especialista del radar pedagógico desde 2005, Elan Cité ha sido una de las primeras empresas francesas en ofrecer estos soportes de prevención y cuenta actualmente con toda una gama de soluciones para la gestión del tráfico, la señalización urbana y la información al viajero.

8000

emplazamientos equipados

20000

radares pedagógicos instalados

Elan City mantiene sus capacidades de producción durante el periodo de COVID-19. Nuestros equipos de ventas permanecen movilizados para apoyarlo en sus proyectos.